At Rewa Shivling Art, we are committed to delivering authentic Narmadeshwar Shivlings and spiritual products safely and efficiently to our customers across India.
1. Order Processing
- Orders are typically processed within 1–3 business days after payment confirmation.
- Orders placed on Sundays, public holidays, or non-working days will be processed on the next business day.
- Customized or special-order products may require additional processing time.
2. Shipping Coverage
We currently ship products across India through trusted courier and logistics partners. For international shipping inquiries, please contact us before placing an order.
3. Delivery Time
Estimated delivery timelines:
- Metro Cities: 3–7 business days
- Other Cities & Towns: 5–10 business days
- Remote Areas: 7–15 business days
Delivery times are estimates and may vary due to courier operations, weather conditions, festivals, or other unforeseen circumstances.
4. Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout.
- Free shipping offers may be available on selected products or promotional campaigns.
- Additional shipping charges may apply for oversized or heavy items.
5. Order Tracking
Once your order is dispatched, tracking details will be shared via email, SMS, WhatsApp, or phone call (where applicable), allowing you to monitor your shipment status.
6. Packaging
We take special care in packaging all Narmadeshwar Shivlings and spiritual products to ensure safe transit and minimize the risk of damage during delivery.
7. Delivery Delays
While we strive to deliver orders on time, delays may occur due to:
- Weather conditions
- Natural disasters
- Public holidays
- Courier service disruptions
- Government restrictions or unforeseen events
Rewa Shivling Art shall not be held liable for delays caused by third-party logistics providers.
8. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product:
- Notify us within 48 hours of delivery.
- Share clear photos or videos of the product and packaging.
- Our team will review the issue and provide a suitable resolution as per our Refund & Returns Policy.
9. Failed Delivery Attempts
If delivery cannot be completed due to:
- Incorrect address details
- Customer unavailability
- Refusal to accept the shipment
additional shipping charges may apply for re-dispatching the order.
10. Contact Us
For shipping-related questions or assistance, please contact:
Rewa Shivling Art
📞 Phone: [Your Contact Number]
📧 Email: [Your Email Address]
🌐 Website: [Your Website URL]